ID Verification Documents
All features of your package will not be active until you provide us with 1 document from each of the 3
categories detailed below.
If you are an agent or person authorised to speak to us on behalf of the company / business
we will also need these documents from you too. We will also need a letter of authorisation signed by a Director of the company telling us that you are authorised to handle the company's account that is held with us. See here for an example letter.
Alternatively a contract or letter of employment showing that you are authorised to act on the company / businesses' behalf will also be accepted.
Documents can be emailed to us. They do not need to be notarised or apostilled.
Documents can be in any language. In most cases we can get them translated for free. If not then we will have to hire an
independent translator for which there will be a 1 time fee of £12.00 to translate the documents. Upon reviewing your documennts we will notify you if a translator will need to be hired.
If you cannot provide documents then notify us. We may be able to find a different way to verify your identity.
Do not provide fake or altered documents under any circumstance.